Wednesday, August 09, 2006

Dynamics of Stimulus and Response

It is often mentioned in Bhagavadgita, the virtue of patience, control of senses as the epitome of an "evolved" soul. In the past, I was looking for a job opportunity. The opportunities were rare. I had to do quite a bit of networking and relationship building to get the position that met my role ( which I am very selective) expectations.
I have started the dialog with the senior leadership of the potential employer....and took the discussions forward. The offer was made, which was way below my expectation. Upon the receipt of the offer, I was let down, disappointed and angry. I intended to send the following reply to the senior leader this way :

Dear Mr. So&So,
I am sure, you remember when I contacted you directly in good faith and started dialogue in earnest for the last 6 months. I would not have, if not for great professional respect for you and confidence in my own ability to exceed any of your expectations at that level.
Last week I have received an offer from your HR (attached). It seems someone else's offer came to me. It is far below my expectations on all fronts.
I thank you for your engagement during this period and am hopeful that I will have future opportunities to work in your elite team.
Best regards,
Surya Putchala

After drafting the mail above, I have given a "cool down" period of a day and I have rephrased the response given below:

Dear So&So,
I really appreciate you for spending time in considering me in your team.
I am sure, you remember when I contacted you directlyin good faith and started dialogue in earnest. I wouldnot have, if not for great confidence in my ownability to exceed any of your expectations at that level.
I have received the offer. It is far below myexpectations on all fronts. I sincerely believe, it is due to some mis-communication.
I am hopeful that I will be right-positioned even if it means re-evaluation, discussions and time.
Looking forward to hearing from you.
Best regards,
Surya Putchala
Naturally, the first mail would have bought the issue to a closure and burnt a bridge, which took sometime to build. The mail I sent evoked a surprising response....from the top and the company reverted with a better offer!!
Here goes a lesson on what a restraint of our anger could do. People would provoke us into doing things that may not be beneficial to either. But, with little restraint and rethink, we can respond to a stimulus for a better result!!

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